Terry Jones
Terry Jones is a pioneering technology entrepreneur and one of the architects of online travel. He founded Travelocity, helping define how consumers book travel online, and later co-founded Kayak, which went on to be acquired for $1.8 billion. Terry has spent decades advising boards and leadership teams on innovation and digital transformation, and he is the author of Innovation On and Disruption Off, two books that explore how organizations drive change without breaking what already works.
Ajay Prakash
Ajay Prakash is the co-founder and CEO of Rinse, a company redefining laundry and dry cleaning through a managed marketplace model built on trust, technology, and consistency. In this conversation, Ajay shares his decade-long journey building Rinse from an idea into a multi-city operation with W2-employed valets, a growing brick-and-mortar presence, and a clear vision for national scale. We explore the lessons learned from scaling a service business, the intentionality behind hiring and culture, and why Ajay believes in playing the long game in both business and in life.